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Reasons for Export / Purpose of Shipment
Can I ship dangerous goods with Secureship?
How do I create a return shipment?
How come there are no shipping options available (or missing options)?
Common export documents and their purpose
What do I do if I have trouble printing?
I don't have a printer. Can I still use your services?
Why is CanadaPost not available for US or international destinations?
What is the difference between Courier and Freight Services?
Duffel bags, suitcases, plastic bins, banker boxes
Do you provide shipping supplies or packaging services?
How do I create a multi-piece shipment?
Who is responsible for providing any export documents for my shipment?
I deleted a shipment by accident. How do I get it back?
How do I reschedule a pickup?
How do I get the carrier tracking number for a shipment?
How do I complete a pending shipment?
What is a pending shipment?
What is the reference field for?
How does insurance work and how do I insure my goods?
What is the difference between an Envelope, Pak, and My Package?
What do I do if I don't have the receiver's phone number?
I want to ship something to a location and then have it shipped to me on my own account. How do I do this?
Can I create a shipment in advance and schedule a pickup in the future?
Why is FedEx ground missing from the list of shipping options?
Do you ship internationally? Or do you provide service only within Canada?
What if the country I’m shipping to does not have a postal code?
How do I email my shipping documents?
Why do I need to activate my account before sending out a shipment?
What do I do with the printed shipping labels?
How it Works
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