Shipping
- Reasons for Export / Purpose of Shipment
- Can I ship dangerous goods with Secureship?
- How do I create a return shipment?
- How come there are no shipping options available (or missing options)?
- Common export documents and their purpose
- What do I do if I have trouble printing?
- I don't have a printer. Can I still use your services?
- Why is CanadaPost not available for US or international destinations?
- What is the difference between Courier and Freight Services?
- Duffel bags, suitcases, plastic bins, banker boxes
- Do you provide shipping supplies or packaging services?
- How do I create a multi-piece shipment?
- Who is responsible for providing any export documents for my shipment?
- I deleted a shipment by accident. How do I get it back?
- How do I reschedule a pickup?
- How do I get the carrier tracking number for a shipment?
- How do I complete a pending shipment?
- What is a pending shipment?
- What is the reference field for?
- How does insurance work and how do I insure my goods?
- What is the difference between an Envelope, Pak, and My Package?
- What do I do if I don't have the receiver's phone number?
- I want to ship something to a location and then have it shipped to me on my own account. How do I do this?
- Can I create a shipment in advance and schedule a pickup in the future?
- Why is FedEx ground missing from the list of shipping options?
- Do you ship internationally? Or do you provide service only within Canada?
- What if the country I’m shipping to does not have a postal code?
- How do I email my shipping documents?
- Why do I need to activate my account before sending out a shipment?
- What do I do with the printed shipping labels?
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