To complete a pending shipment you can do one of the following 3 things:
1. Schedule a pickup - this will automatically mark the shipment as complete
2. Let us know that a pickup isn't required. To do so, navigate to the Schedule pickup page (link: https://secureship.ca/webship/schedulepickup.aspx) and then click "Pickup NOT Required" for the items that don't require a pickup.
3. Wait for our system to detect that your shipment is in transit.