Carrier
- I'm being told that the Tax ID number is either missing, invalid or inactive. What do I do?
- What is a Tax ID number and when is it needed?
- Does the cost shown include customs clearance or brokerage fees?
- Who is the customs broker for my shipment
- Can I choose my own broker?
- Can I change the service level of my shipment once it is in transit?
- My package is late and hasn't been delivered
- When will my package(s) get delivered?
- My package is missing some of its contents. What do I do?
- My package was delivered damaged (or possibly damaged). What do I do?
- I think my package is lost. What do I do?
- Where can I drop off my package?
- Can I keep my existing accounts with my current carriers?
- What is the Carrier's Contact information?
- What carriers and services are available to me through Secureship?
- Who do I call when I have a problem with my shipment?
- How do I use my own UPS account number within Secureship?
- How do I use my own FedEx account number within Secureship?
- How do I use my own Canadapost account number within Secureship?
- How do I use my own Purolator account number within Secureship?
Resources
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