Do I have to call the carrier to schedule a pickup?

For shipments originating in Canada or the US, you do not need to call the carrier to schedule a pickup.  

The best way to schedule a pickup is by doing it through Secureship. Here's how you do it:

1. On the Home page, click Schedule a Pickup (or use the link: https://secureship.ca/webship/schedulepickup.aspx).

2. Choose your pickup options.

3. Select the desired shipment(s) and click Schedule Pickup.

NOTE: Calling the carrier to schedule a pickup can result in extra costs.