My shipment was late. Do I get a refund?

Shipments sent through Secureship are not eligible for the on-time money back guarantee because of the strong rates we get. Shipments will still goes out with the commit time but if they are late, we're unable to get you a refund. :-(

Note: No carrier is able to provide an on-time guaranty. Only an on-time money back guaranty can be provided.

For more information, please see our terms and conditions at:

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