If you need to get a hold of someone at Secureship, you can email us at firstname.lastname@example.org. Our response time is 20 mins during business hours for general, web, and shipment related questions.
You can also mail us a postcard to:
99-1500 Bank St., Suite 614
Ottawa, ON, K1H-1B8
Phone support is not something that Secureship offers anymore. We have found that we can provide better and faster support to all our clients over email. It also help keep shipping prices down for everyone while allowing us to build innovative enhancements.